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At Jeep Engine Control Units, superior quality and
exceptional performance are 2 things that you can always
depend on.
If you would like to contact us regarding the ECU / ECM / ECC you receive from us, please contact our customer service department.
Atlantic Automotive Industries, LLC warrants to the original retail purchaser of
the vehicle the Jeep Engine Control Unit (ECU, ECM. ECC) to be free of defects
in material and workmanship for as long as the original purchaser owns
the vehicle in which it is installed. This warranty does not cover any
Jeep Engine Control Unit (ECU, ECM, ECC) that is used for commercial vehicles
(tow truck, snow plow, etc.). Agricultural and racing vehicles are also
not covered by the Limited Lifetime Warranty.
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Jeep Engine Control Units is a division of Atlantic Automotive Industries, LLC.
Atlantic Automotive Industries, LLC does not warranty the proper or improper
installation and/or application of the purchased, exchanged, traded,
bartered, or complimentary procured Jeep engine control unit (ECU, ECM, ECC)
and/or the competence and/or diagnosis of the installer. Atlantic Automotive Industries, LLC
assumes no liability and will not pay for labor, damage, rental car,
hotel, towing claims, etc. arising from the installation or use of the
above mentioned Jeep Engine Control Unit (ECU, ECM, ECC). Also, due to the
complexity of emission control systems, the manufacturer does not warranty
the Jeep Engine Control Unit (ECU, ECM, ECC) to pass emission control inspection
solely on their own merit. This guarantee does not apply to any defects
caused by misuse, collisions or other accidents, negligence, or any
authorized or unreasonable use including, but not limited to, improper
application and installation.
Atlantic Automotive Industries, LLC neither assumes nor authorizes any person, agent,
distributor, dealer, repair technician, service facility, or company to
change, modify, supplement or amend this Limited Lifetime Service Guarantee
or assume any warranty or liability in connection with the remanufacturing,
sale, shipment or use of these products. Atlantic Automotive Industries, LLC does not
authorize any other person, agent, distributor, dealer, repair technician,
service facility, or company to make any qualitative determinations as to
the fitness of these products.
Atlantic Automotive Industries, LLC reserves the right to make changes, modifications,
or improvements in these products without incurring any obligation to
similarly alter, modify, or improve products previously purchased, exchanged,
traded, bartered, or complimentary procured.
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Purchaser must present original sale receipt and box must be
clearly marked with RGA number before any warranty work will be
performed.
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Jeep Engine Control Unit (ECU, ECM, ECC) will only be re-tested, and/or
remanufactured under warranty with approval from the Atlantic Automotive Industries, LLC
Customer Service Dept. The customer must first call our Customer
Service Department with any problems or issues before removing the
unit(s). An RGA number will be required to return the product(s) to
Atlantic Automotive Industries, LLC for warranty work.
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All Jeep Engine Control Units (ECU's, ECM's. ECC's) must be returned to
Atlantic Automotive Industries, LLC for warranty work.
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No exchanges, refunds or credits will be given at any time. |
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Any tamper seal found to be broken will automatically void the lifetime guarantee. |
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Any returned Jeep Engine Control Unit (ECU, ECM, ECC) found to be
contaminated with rust, varnish, or any other type of
contaminant, will automatically void the lifetime service guarantee.
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Atlantic Automotive Industries, LLC will not cover any warranty shipping, whether back to or from our facilities. At the time we are notified of an issue that requires a unit to be sent in for warranty, a return shipping charge will be charged at that time so an RGA number can be provided to be written on the box so the unit will be accepted back at our facility. Ground Service will run $14.95, 2nd Day Air will run $29.95 and Next Day Air will run $44.95
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The
first step is to notify us of your specific issue.
Click here for contact information.
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Cores must be returned in the original box in which your ECU / ECM / ECC were sent to you.
The returned core must have the same OEM part number as the remanufactured unit
purchased and be in rebuildable condition to receive credit. Core must be received back to us within 20 days of your order date to be eligible for the core deposit. Core must be returned to the address from which the unit was sent as we have multiple facilities - be sure not to send the unit back to the address listed on the CONTACT US or CUSTOMER SERVICE pages of this website.
If not received
in the original box, maximum allowable credit
is 10% of the published core charge.
No core credit will be given if the following conditions are present:
1. A core that is non-remanufacturable and/or does not communicate with our testing/diagnostics equipment.
2. A core that is damaged, cracked, melted, broken, corroded or has missing components.
3. Visible signs of rust, fire damage, water damage or physical abuse / force.
4. Non-OEM Jeep Engine Control Units (ECU's, ECM's, ECC's).
5. The core information label on the top flap in the box must be completed.
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In the event that a unit is sent to us for our R&R (Remanufacture & Return) Service and it is non-remanufacturable, if the order is not changed to an outright unit that ships from our inventory as a replacement for the customer's defective unit, a minimum $89.95 non-refundable fee will be assessed for diagnostic and testing fees, and we will not cover return shipping of the unit back to the customer. Ground Service will run $14.95, 2nd Day Air will run $29.95 and Next Day Air will run $44.95
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*NO REFUNDS. ALL SALES FINAL EXCEPT FOR CORE DEPOSITS. THIS IS AN INDUSTRY-WIDE STANDARD ON ELECTRICAL PARTS.
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